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Our Commitment to Your Privacy

We value your privacy and take the trust you place in us seriously. This Privacy Policy outlines how we handle the information you provide when visiting our website and using our services. It covers:

(i) The kinds of information we collect;

(ii) How we use, share, and safeguard that data;

(iii) The duration for which we retain your information; and

(iv) Your rights and options regarding your data.

By using our website or services, you agree to the practices outlined in this policy. We encourage you to review it thoroughly and reach out if you have any questions.

Information We Collect

We gather two types of information from you.

Personally Identifiable Information (PII):

This refers to details that identify you as an individual. We only collect PII when you voluntarily fill out a form to inquire about educational opportunities. Currently, the information collected includes:

Full name and date of birth;

Street and email address;

Phone number; and

Information related to your financial background and aspirations.

Additionally, when you visit our site, we log your computer’s IP address or mobile device number, linking it to the data you submit via the form. While an IP address or mobile device number alone is not typically considered PII, it can become so when combined with other data.

General Information:

This category encompasses anonymous data that does not personally identify you. It is collected through cookies—small pieces of code—and includes details like your IP address, mobile device ID, browser type, ISP, previous web page visited, and actions on our site. This helps us understand how users interact with our website.

How We Use Your Information

If you meet certain qualifications based on your form responses, we may share your PII with participating schools and educational service providers to provide you with information about their programs. Additionally, we use your PII to:

Send you relevant email communications, including offers for third-party products and services;

Conduct internal business activities, such as market research and website analysis;

Comply with legal obligations, safeguard our legal rights, and enforce our Terms of Service.

Data collected through cookies helps improve our website’s functionality, personalize your experience, and tailor advertising content. We may anonymize some of your PII to treat it as General Information, using it for the same purposes.

How We Share Your Information

We share both PII and General Information as follows:

Participating advertising providers: We provide your PII to these entities for program-related communications. These organizations operate independently and follow their own privacy policies.

Employees and Contractors: We share your PII with team members and contractors who require access to perform their duties.

Service Providers: Any PII shared with service providers is encrypted and protected. We share General Information with third parties who perform services such as cloud storage, email delivery, and website hosting on our behalf, and only provide the necessary information to fulfill their functions.

Legal Obligations: We may disclose your data if required by law or to defend our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale, your PII could be transferred to the acquiring party.

How We Protect Your Information

We employ robust security measures to protect your PII against unauthorized access, loss, or damage. Our website uses 256-bit Secure Socket Layering (SSL) encryption, and we adhere to widely accepted standards of data protection. Access to your PII is restricted to employees and contractors who need it to perform their work.

Data Retention

We retain your information for as long as necessary to fulfill business needs or comply with legal requirements. If needed, we may anonymize certain PII for extended retention.

Your Rights and Control

You can manage how we use your PII by:

(i) Adjusting your browser settings to block cookies; and

(ii) Unsubscribing from our marketing emails via the provided link (note: transactional communications may still be sent).

Residents of some states, including California, have additional rights, detailed below.

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Ask whether we collect, sell, or disclose their PII;

Access the PII we’ve collected;

Request deletion of their PII under certain circumstances;

Restrict the sale of their PII;

Opt-out of the sale of their PII;

Be free from discrimination for exercising their rights.

If you wish to exercise any of these rights, please contact our Privacy Officer at info@cygnuseducation.com. We will respond to your request within 45 days, verifying your identity through your account or other held information. You may designate an authorized agent to act on your behalf with written consent. Under the California Online Privacy Protection Act, you may also request details about how we share your PII for marketing purposes.

Do-Not-Track Requests

We do not currently use tracking technology that monitors your activity across third-party websites. As a result, we do not respond to Do-Not-Track signals from browsers.

Third-Party Links

After submitting our form, you may encounter third-party offers and links. In some cases, we are affiliated with these third parties and in other we are not. Any information you provide them is governed by their respective privacy policies.

Children Under 18

Our services are intended for users 18 and older. We do not knowingly collect information from children. If we discover that a minor has submitted data, we will remove it promptly.

Policy Updates

We reserve the right to modify this Privacy Policy at our discretion. Changes related to how we share Personal Information with third parties will be communicated via email or posted on our website. Continued use of our site signifies your acceptance of the updated policy.

Contact

If you have any questions or concerns about this Privacy Policy, please reach out to our Privacy Officer at info@cygnuseducation.com. We are committed to protecting your privacy and addressing any inquiries you may have.